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Who: SentriLock is the official lockbox solution for NAR. As the leading electronic lockbox manufacturer and provider of property access management solutions, SentriLock operates in support of REALTORS® and the industry, offering an easy to use, reliable and secure system. Fundamental core values guide every action and decision to provide the best service and experience for your benefit. 

What: The SentriLock Bluetooth® REALTOR® Lockbox is the most secure, durable, and versatile within the industry. SentriLock’s reliable, multiple key access method, including via mobile app or keycard, helps to efficiently gain property access.

SentriKey Real Estate App

SentriLock is always finding new ways to improve its functions and features. The popular SentriSmart® app has been enhanced and renamed the SentriKey™ Real Estate app. Members can now enjoy an app with a more action-based layout, easier access to showing reports, and enhanced Bluetooth® connectivity that will especially please Android users. Learn more through this helpful tutorial.

To help you help your members get the most out of this member benefit, SentriLock offers an online marketing toolkit that includes ready-made flyers, social media posts, newsletter content, and graphics. Access resources .

How: Additional information about SentriLock’s lockbox and services is available at


Associations: Contact SentriLock directly at 866-736-2322, email [email protected] or visit

Brokers/Agents: SentriLock contracts with local REALTOR® Associations or MLSs to provide its products and services to REALTORS®. You can purchase lockboxes through your local Association or MLS, who can then authorize you to use the SentriKey™ Real Estate app, which allows you to manage your lockbox inventory, generate secure One Day Codes for access to your lockboxes, view access logs, and control your personal settings related to lockbox features and more.

Technical Support: Visit and click Contact Support for issue-specific support or connect with SentriLock at 877-736-8745, or [email protected].


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How safe is your computer? That's a question all real estate agents are asking now more than ever since most are working from home, either part-time or full-time. The good news is that today's updated personal computers have more built-in safety features than ever. New operating systems like Windows 10 and the latest versions from Apple can help keep you safe. The bad news is that no matter how secure you think your computer may be, there remains a risk that you could get hacked. The fact is that cyberattacks can occur in a variety of ways, including routine things you may do when surfing the web. Malware still can infect your computer, and cybercriminals may steal personal information about you online. What should you do? Go through a safety checklist of the simple measures you can take to keep your computer from being compromised. Below is a quick checklist to bolster your computer's security. And if you need help with any of these items, please give reach out to us at Tech Helpline by giving us a call, chat or email and ask for help. Computer Safety Checklist Antivirus and anti-Spyware programs Ensure you have updated antivirus and anti-Spyware programs installed on your computer to keep you safeguarded from malicious programs slowing you down or losing data. Malware and spyware programs remain prevalent, and new ones are being released all the time, so be sure to protect yourself. Keep your software up to date For trusted software, especially your primary web browser, the best practice is to have it set up for automatic updates. You should still routinely make sure you have the most recent version installed to safeguard your computer. Using automatic updates can keep your computer running smoothly and protect it from outside attacks. Back up your data What would happen if your computer crashed and you lost all your files? Do you have a current backup of everything? If not, how many crucial files would you lose? Backing up your data to a portable hard drive or online data vault, like Google Docs or Dropbox, routinely allows you to recover what you lost. Use your firewall A firewall is crucial for keeping your information secure. A firewall helps protect you and your clients' files from being stolen by hackers. But you have to make sure your firewall is turned on when accessing the internet. If you don't, you are putting your and your clients' personal information at greater risk. Use strong passwords Most of us use easy passwords because we can remember them, saving time. But web browsers and computer operating systems are becoming smarter and can create — and remember — complicated passwords for you. Creating different standard password variations may be convenient, but it puts you at greater risk since cybercriminals look for folks who don't use complicated passwords. Make sure you create strong passwords using a random mix of letters, numbers, and permitted symbols. Be creative and you can create strong passwords that are recognizable to you yet different for every account you have. Secure your Wi-Fi network Make sure your home Wi-Fi is secure and uses a strong password for protection. Remember that public Wi-Fi offerings are often not safe. Be very careful about your online activities when using any open network (don't go into your online banking account), as they are easy to hack. Be careful opening any email attachment The safest practice is only to open attachments that you expect to receive from trusted senders. Always pause before you open any file, even if it appears to be from someone you know, and look at the sender's email address to be sure it is really them. Unfortunately, computer viruses can be hidden with a file or what appears to be a trustworthy link. Stay safe online Avoid clicking on links on websites you don't know. If you think it might be a bad website, it probably is. Keep in mind that a single click could result in a malware infection. Again, if you need assistance with any of the items on this checklist – or with any other tech question you have – Tech Helpline is ready to help you! To view the original article, visit the Tech Helpline
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Why make the switch from the SentriCard to the SentriKey mobile app when accessing your properties? While the SentriCard gets the job done--it opens SentriLock lockboxes--the SentriKey Real Estate app is a faster, more feature-rich experience. It's mobile access made easy that powers your day! Check out these five benefits of using the app, and you'll know why more than three-quarters of all SentriLock lockbox accesses are made with it
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The IoT, or Internet of Things, refers to any physical device connecting to the internet that collects and shares data. With the explosive growth of devices in a home that can connect to the internet, you and your clients need to understand the risks surrounding IoT devices and the ways to secure