How Cloud-based Unified Communications Enables Small Businesses to Compete

While improving responsiveness and providing competitive advantages, Unified Communications (UC) is often considered as being too complex and expensive for SMBs. Many believe the lofty price tags and complex deployments of premise-based systems outweigh the possible return on investment (ROI). With the prevalence of high speed wired and wireless connections, cloud-based UC offers many advantages including a low cost entry point, seamless integration with CRMs and hassle-free implementation and maintenance.  

This webinar presents the latest developments in hosted Unified Communications and details how businesses are benefiting from PanTerra’s cloud-based WorldSmart service. Companies of all sizes use WorldSmart to increase competitiveness through improved communication effectiveness, while enjoying the headache free SaaS service model with ultra low total cost of ownership.

Attendees will learn:

Unified Communications Simplified

• UC services increase your company’s responsiveness
• Move all communications seamlessly across mediums
• Incorporate mobile and remote staff
• Use familiar tools such as Outlook, Salesforce and other powerful CRMs
• Implement communication processes that improve operational efficiency

Cloud-based Benefits

• Complete communications infrastructure without the overhead or fear of obsolesce
• Outsourced for technology and usage, reducing IT burden and expenses
• Predictable monthly expenses with unlimited usage
• Unified location integration for all communications
• 24x7x365 lifetime support included – rest easy

Who should attend:

• Any business owner, IT or C level enterprise executive looking to learn the latest advances in cloud-based unified communications.
• Outsourced for technology and usage, reducing IT burden and expenses
• Anyone looking to open remote offices, increase staff quickly, add mobility, or enhance customer experience
• Call centers simply looking for that competitive edge in the latest UC and advanced call center functionalities.

Presenters:

Dave Immethun
Sr, Director Marketing, PanTerra Networks

Dave Immethun is the Sr. Marketing Director at PanTerra Networks, the leading provider of cloud-based unified communications Software-as-a-Service (SaaS) solutions for small and medium sized enterprises. The Company's WorldSmart solution is delivered from the cloud through a 100% browser-based UC client, eliminating any premise-deployed hardware or software. WorldSmart provides unified communication services for unlimited digital voice, fax, instant message, mobile text and email all with presence through a single user and administrative interface. WorldSmart also includes integrated web collaboration and audio conferencing for a variety of business applications including call centers, multi site operations, remote employees, high touch operations, fast growing companies and service areas inside large corporations with demanding communication needs.

Prior to PanTerra, Dave was the Sr. Director of Sales and Director of Product marketing at 8x8 Inc., a business Voice over IP (VoIP) service provider. While in sales, Dave grew customers and revenue over 400% in two years, while delivering the first of six consecutive cash flow positive quarters in the company’s 20+ year history. In marketing he defined and launched all 8x8 Inc. / Packet8 VoIP services including residential, video and Virtual Office hosted VoIP PBX offerings from inception. Prior to 8x8 Inc., Dave was Director of Product Management at AltiGen Communications, an IP-PBX equipment provider, where he launched call center and IP phone offerings increasing revenue per sale by 20%. Before AltiGen, Dave was the Senior Product Manager at Entera, an Internet stream caching equipment and service provider where he was responsible for product definition and strategic markets. CacheFlow, now Blue Coat Systems acquired Entera Inc., for $440m. Dave started his career at Nortel Networks where he held positions of increased responsibility over 15+ years including manufacturing supervisor, materials planning, call center manager, NPI and product management.

Erik K Linask
Group Editorial Director TMCnet

Erik oversees the daily operation of TMCnet, which delivers news, information, videos, white papers, podcasts, and more to three million visitors each month. He is also a contributor to TMCnet as well as TMC’s IP Communications publications. Prior to joining the TMC team, several years ago, he was Managing Editor at Global Custodian, a global securities services publication, where he also managed the magazine’s survey research. Erik began his professional career at management consulting firm Leadership Research Institute.