Don't Miss Vovici's Upcoming Training Webinar

Vovici Corporation, creator of Vovici online survey web service, is offering  a free webinar called "Earn your Customers' Rave: 5 Decisions that Drive Extreme Customer Loyalty in Good Times and Bad." Vovici offers the following:

What makes the difference between having customers who like you and having customers who are passionate, loyal and vocal fans? Delivering exceptional customer service – it’s the most meaningful way to earn a customer recommendation.

In this Vovici Webinar, customer service pioneer Jeanne Bliss and Vovici VP of Customer Experience Nance Porte will discuss customer loyalty, word-of-mouth marketing and how some of the world’s largest and most respected brands went from simply getting customers talking about them to getting customer recommending them.

Using the case studies she highlights in her acclaimed book, "I Love You More Than My Dog," Jeanne Bliss will discuss the exceptional customer service decisions of such companies as IKEA, USAA, Amazon, Trader Joe’s, Wegmans and more.

Webinar details:

Speakers:

• Jeanne Bliss, CCO and author
• Nancy Porte, VP, Customer Experience

Date/Time:

• Wednesday, April 21, 2010
  
• 1 p.m. Eastern
  

Those who should attend:

• Anyone responsible for customer service, customer loyalty or customer experience and engagement.