Diverse Solutions provides agents with a new online software tool called dsAgentChat®. This tool helps agents to proactively answer online visitor’s questions, and make a good first impression with potential clients. Ideally an agent’s site and IDX-search is packed with valuable information to help educate buyers and sellers. As they use the site or IDX-search they are likely to discover answers to questions they had. However, it is rather impossible to predict every variable question a buyer or seller may have.
With dsAgentChat® website visitors can instantly contact you for live help while still browsing the site or IDX-search. Upon clicking the chat button on your homepage or listings pages, they can easily type their question into the chat box to instantly send you a message and engage in a live conversation with the site visitor to enrich their experience.
Features include:
• Easy to use Site-Badge Configurator
• Website and IDX-Search integration
• Cell Phone SMS Capabilities
• SMS Scheduling
• dsAgentChat® from the Desktop
• Familiar Interface
dsAgentChat® has integrated a desktop version of their chat interface, freeing the user from the confines of a browser. This solution is great for those who do not have Internet access throughout the day.