Improving Transaction Efficiency with DocuSign's Integrated Solutions

Inaccurate or incomplete documentation can bog down productivity and even undermine a trust relationship with clients—but it is an inevitable problem when transferring data between multiple software solutions throughout a real estate transaction. However, the leading document and transaction management service provider, DocuSign, recently announced enhancements to their real estate product lines that provide a true 'lead-to-close' document management strategy. Through partnerships with other leading property data, customer resource management (CRM), accounting, loan origination, and title companies, DocuSign now offers Realtors the ability to manage and track transactions—completely digitally.

These new efficiency gaining tools are available to Realtors through the already familiar DocuSign Transaction Rooms for Real Estate. Agents can access property data from 100 million property listings and create a secure online transaction room that is automatically pre-populated with with key details, for efficient collaboration with agents, clients, and other parties. Even better, single sign-on capabilities enables agents to more effectively leverage some of their other everyday transaction solutions as property and transaction details are pushed directly from DocuSign's transaction room—without re-entering the data.

For brokers, DocuSign's paperless transaction management solution delivers end-to-end oversight compliance. Workflow templates can be tailored to include reminders, deadlines, and even customized notifications so that transactions can be kept on track every step of the way. The digital audit trail creates added security, ensuring that documentation is complete and accurate throughout each transaction. In fact, Dilbeck Real Estate, an independent, family-owned firm with 600 agents in 14 offices, realized enhanced accountability and business security after implementing DocuSign's transaction management solution.

"We want all files to be consistent across the entire company. With task lists in Transaction Rooms, we are able to ensure the file is complete before a transaction can be closed. From a compliance perspective, we're confident that should we get audited, or need to go back and review a transaction, our files are complete and organized," explained Dilbeck's executive assistant Kali Lamarine.

In addition to better documentation integrity, the Austin-based GoodLife Team also discovered that DocuSign's digital solutions saved about 450 hours per year in document processing time. Since clients and agents no longer had to meet in person to sign documents, their agents' time was freed up to provide more client-centered services. In addition, the brokerage also experienced a competitive advantage by being able to submit offers more swiftly with DocuSign's mobile e-Signature capabilities.

DocuSign's document and transaction management solutions, as highlighted in our online Technology Guide, positions the company as industry leaders. The company's integrated products deliver increased efficiency, documentation compliance, and security. "DocuSign continues to advance the industry towards streamlined, connected systems that empower brokers and agents to manage transactions from anywhere, anytime, on any device with the convenience and speed of never having to enter data twice," said Georg Gerstenfeld, general manager of DocuSign's Global Real Estate Solutions, in a statement.