September 04 2012
You would think that keeping and growing those new hires would become a priority rather than moving onto the next potential hire, but that is seldom the case. Your retention strategy should start with the new hire's orientation and indoctrination into their new workplace. Nothing will cause them to question their decision to join you faster than a lukewarm reception by your existing agents or by the admin staff. Here are some key suggestions to get the new recruit started on the path to becoming a committed member of "Team Us":
What you include in your orientation kit is up to you but should include:
You should also ensure that you touch base with the new recruit to see how things are going and to ask if they need anything or have any questions. This should be done either in person or by phone on the first day, a few times during the first week and then at least once a week going forward. Equally important is to personally connect with every member of your sales and administration staff on a regular basis and to go out of your way to reconnect with anyone you haven't seen in awhile.
Make notes in your contact manager of the dates of everyone's birthday, wedding anniversary, company anniversary, spouses and children's birthdays, and acknowledge these important milestones in a meaningful way. Remember that a career in real estate can be hard on spouses, so find ways of acknowledging their contribution whenever you can.
What "Team Us" as a retention strategy really boils down to is caring about the people around you and making sure that they know that you do. Share your favorite way of building "Team Us" by providing a comment in the comments section below.
To view the original article, visit the Lone Wolf blog.