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Safe Selling: How Agents Can Use Appointment Times to Establish Control

November 26 2019

"Always take power and control wherever you can." That's the advice from agent safety expert Lee Goldstein.

In this week's "Safe Selling" video, Lee shares another way that agents can turn off potential predators--by taking control of what time they meet a prospect for a showing.

It's a simple tactic. Rather than simply agreeing to meet a new prospect at the time they suggest, Lee recommends that agents tell the prospect they'd prefer to meet them at an alternative time. Because predators look for weakness and subservience in victims, this minor pushback may signal that the agent isn't an easy target, and that the agent is the one in control.

Watch the video above to learn:

  • Why this tactic turns off predators, but leaves real clients unphased
  • Why agents should never apologize or ask if the alternate time is "okay" with a prospect

Next week: The three safety-minded things agents should do to prepare a home for a showing.